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How often do you update your shop?New drops are added every 2 to 3 months with new portraits, custom items, and accessories .
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How do I contact you for a graphic design? How long does the process take?Please use this google form to submit your request. https://forms.gle/SD4G8S7YoZ94Jpgo6 Additional questions might be asked shortly after your submission. You will be emailed or texted with an invoice after. A request will take 4-5 days to complete.
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What type of resin products and jewelry do you make?Here are some examples of resin objects created: Trays, ashtrays, coasters, up cycled trays, portraits and tables. Those are some of my best sellers, but I am always expanding the type of objects I create and up-cycle. Hair jewelry are available for purchase in shop or for customization . The custom order page for can be found on the service page.
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I would like a customized resin or jewelry order; how do I submit a custom order?Please use this google form to submit an order form. https://forms.gle/SD4G8S7YoZ94Jpgo6 Additional questions might be asked shortly after your submission. You will be emailed or texted with an invoice after.
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How long do custom orders take?Custom orders take approx. 7- 10 days to complete and deliver / be ready for pick up. If the project takes longer than this, your will be updated and notified .
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I'm located in Saint Louis; Is there any way I can do an in-person pick up for my order and/or pay in person ?If you would like to buy something from the website and pick up in person , please email Ebonyirisllc@gmail.com with the name of the items and your first/last name. An itemized receipt will be sent along with a way to discuss pickup details / payment further . Custom orders are also available for in person pick up .
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How can I contact you for website design services ?Please email Ebonyflowdesigns@gmail.com for the initial 1 hour consultation set up.
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What is your return policy?I'm located in Saint Louis; Is there any way I can do an in-person pick up for my order and/or pay in person ?
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